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Relax on 37/F for free

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For me, weekends in Hong Kong is a nightmare, since everywhere is so crowded and it’s not easy to get a seat in a cafe. Even when you can have one, you can’t enjoy the comfortable environment.

There is an exception, like buying a cuppa or coffee and enjoy it in an office building which offers some free seats, as well as the harbour view so that you can sit for long, and even reading and doing some tasks with a laptop.

However the indoor public space is still rare in Hong Kong. When I visit Japan, I can easily find big and comfortable seats and even sofas. The management of shopping malls don’t mind people sitting for long. Seems that those in Hong Kong just think every customer should buy something before they leave, and can’t imagine that they only take a rest there. I saw some shopping centers put a sign and even flowers to block people from sitting there. If you don’t make people love the place, will they come again and pay money to you one day?

If you want to make money, first of all you should be friendly to your customers. If they are happy, you will be happy too!

Please, start adding seats today in this city!

為我來說,周末是惡夢,因為在香港,很多地方都擠擁,在咖啡店幾乎沒可能找到位子,就算有也不能享受舒適且寧靜的環境。

但還是有例外,例如買一杯茶或咖啡,在開放的商業大廈所提供的椅子坐下來,並享受海景,沒人趕自己走,甚至可以閱讀、帶筆電做一些事情。

可是,室內能有這樣的公共空間,在香港真的少之有少。當我在日本時,不難在商場找到又大又闊的椅子,甚至是沙發,而商場管理也不會介意人們坐太久。似乎在香港,管理層害怕不是每一位顧客在離開前都會購物,也很難想像他們只是入來坐坐。我看到有些商場有指示說明顧客不能在某些位置坐下來,甚至放了花盆阻止顧客休息。那為什麼不乾脆增加座位?如果來這裡辛苦「血拼」過後都不能坐下來,我又有什麼理由再來付錢呢?只是看看的客人,未能愛上這裡的環境和購物體驗,又如何再來跟讓商家賺錢呢?

如果要賺錢,首先便要與顧客交朋友。如果他們開心,你也會開心!

所以,香港的商場、一些本來開放公眾的商業大廈,真的要想想加設座椅!

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